Library Staff profiles

Have you ever wanted to find out more about the people who work at Avery Hill and Stockwell Street Library? Of course you have! We continue our weekly profiles of the various staff you may spot or speak to at our libraries. Find out what they do, both inside and outside of working at the University of Greenwich!

This week, we profile our User Services Manager at our Stockwell Street Library, Hélène Mallauran:

Hélène Mallauran

HOW LONG HAVE YOU WORKED AT THE UNIVERSITY/LIBRARY?

I’m getting close to my long service award. I started in 1998 as a Circulation Assistant on a temporary contract when I was 23…

HOW WOULD YOU DESCRIBE YOUR ROLE IN THE LIBRARY?

My job consists of focusing on the user experience, customer care, service design, marketing and production.

WHAT DO YOU ENJOY MOST ABOUT WORKING IN THE LIBRARY?

Supporting students throughout their student life. I love to see students in their graduation gowns, about to go to their ceremonies and it’s even better when I find out they have a job.

WHICH BOOKS IN THE LIBRARY DO YOU FIND MOST INTERESTING?

I love the novels!

WHERE IS YOUR FAVOURITE PLACE IN GREENWICH TO EAT/HAVE LUNCH?

I like the food stalls in Greenwich Market especially the sushi one! 

WHAT DO YOU LIKE TO DO OUTSIDE OF WORK?

Outside work, I like to keep fit. I also like to meet friends and have a nice chat over dinner.

FAVOURITE BOOK, MUSIC AND FILM?

For books, I love Jane Austen and the way she gives us good insights into the lives of early nineteenth century women. My favourite is Emma. I like a lot of different genres of music. I love old French music such as Édith Piaf, Jacques Brel and Barbara but I enjoy modern music too. At the moment, I am listening to Andrew Bird. I love old films. Hitchcock films are probably my favourites, such as Psycho with Anthony Perkins, or Notorious with Cary Grant and Ingrid Bergman, or The Birds with Tippi Hedren.

WHERE IN THE WORLD WOULD YOU LIKE TO VISIT?

Still a few places I would like to visit – Peru, Australia, New Zealand and Japan (for sushi, of course)!

IF YOU COULD HAVE ANY SUPERHUMAN POWER, WHAT WOULD IT BE?

Flying, of course! I love travelling so if I could fly, imagine where I could go! If I could have a second superhuman power that would be invisibility – disappearing when you want…

HAVE YOU VISITED THE CUTTY SARK, NATIONAL MARITIME MUSEUM, ROYAL OBSERVATORY AND QUEEN’S HOUSE?

I have visited all of these places – I live nearby and always take family and friends to them when they come to visit. I love taking them at the Greenwich Meridian line in the evening, and seeing the green laser light marking the Meridian line shining out from the Royal Observatory.